The servicing of your loan will likely be transferred to a new servicer within the first 30-90 days of closing. See below for important information you will need before and after your loan is transferred.
Before Your Loan Transfers
After your loan closes and until loan is transferred, GMCC is your servicer. If your mortgage payment is due to GMCC, we will send out a mortage statement with coupon by USPS about 2 weeks prior to the payment due date. If you would like to make a payment sooner, there are payment coupons included with the loan documents that you signed right before closing.
Physical checks accepted:
- Personal check
- Business check
- Cashier's check
- Money order
- Bill pay check (available with *most* major banks at no additional cost to consumer)
Make sure that your check includes the loan number (listed on loan documents and mortgage statement/coupon).
Payment Address
Note that the payment address may differ depending on when your loan closed.
Loans with closing date AFTER 1/1/2022:
General Mortgage Capital Corporation
P.O. Box 650094
Dallas, TX 75265-0094
After Your Loan Transfers
After your loan transfers, GMCC will send you a "Notice of Servicing Transfer" letter that indicates when we will stop accepting your payments. The letter will also have your new servicer's information. It is possible that even after the loan transfers, a payment could still be due to GMCC so it is important to review the transfer letter carefully.
Contact Servicing Department
If you are unsure if your loan has been transferred or where your payment is due, please reach out:
Phone: 877-841-0510
Hours: Monday thru Friday 8am-9pm ET.
1098 Forms
GMCC will be sending 1098 forms via USPS no later than 1/31 of the following tax year.
Tax year 2021: email electronic copy requests to servicing@gmccloan.com
Tax year 2022 onward: call 877-841-0510